Yes the people you saw were in the swim-up suites. ( oh and go to the spa!) Hey Sally, thank you for reaching out and leaving your comments, I hope you found the content useful. Outside of that area, there are many animals and attractions small children would also like. There are 12 restaurants on site, along with a snack bar/deli. Response from J Ducoing, Propietario at Hotel Xcaret Mexico, Response from Dir HXM, Propietario at Hotel Xcaret Mexico. Its pools, restaurants and huge spa are dotted throughout a jungle, and you can spend time … From what I have seen online the Xcaret looks really big. Our main priority is having access to the best restaurants, realizing that two are exclusive to Casa Fuego guests and one having an additional fee. Also, I got my tooth chipped by eating oyster, so he found me English speaking Dentist 10 minutes from the Hotel, called taxi and was on the phone with us whole the time while we been out of Hotel ( we don't speak Spanish unfortunately) !!! If you and your beloved are naturists then there really couldn’t be a hotel more suited to you. In my opinion the two best restaurants were las playas and teatro del rio. Just go with their recomandations- it outstanding. Great job Sarah. Hotel Xcaret is one of the best all-inclusive resorts in the world. Unfortunately, due to covid, some of the other restaurants were closed. The Resort is wonderful and the service and the people are just great. Also, the built in photography spots they have around the hotel actually make for great photos. Our one breakfast at Bio was wonderful, but I cannot recall our wonderful servers name! Hello, Sarah I was looking into reserving a five night stay with Xcaret, however, I do have some questions I would like to get resolved before purchasing. 4. it says its all inclusive but is there a max amount of people that can get the all inclusive, it will only be me and my bf will we both get all inclusive or only one. Try the ceviche, or the burger, (I know, right, go to Mexico, get great burger! Hotel Xcaret Mexico, Playa del Carmen: See 6,542 traveller reviews, 10,086 photos, and cheap rates for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. In all my years of reviewing hotels, the attention to detail and level of service here is unrivaled. Nearby attractions include Xcaret (3.6 miles), Ecopark Kantun Chi (1.6 miles), and Rio Secreto (3.2 miles). Access to all of Xcaret’s Parks (with an average entrance fee of $100 USD per person you are getting a great deal when you stay here because they are all included in your stay with transport so make the most of them). Is parking available at Hotel Xcaret Mexico? But the staff, especially in the Fuego restaurant made our trip amazing! Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,540 traveller reviews, 10,092 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We recommend calling ahead to confirm details. or its only all inclusive at XCARET? One of the biggest draws for this hotel is that it offers a unique ‘All-Fun Inclusive program’. As an amputee I found it very easy to walk around the site and they were very accommodating with my needs, Your email address will not be published. 282, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, After our first experience several years ago, we waited anxiously for this trip. All of these areas have been carved out of the stone and give all sides of this hotel something to admire. The resort is named after the nearby archaeological site Xcaret, a settlement constructed by the pre-Columbian Maya. If you are willing to spend the extra money for it, it actually is a nice addition Stayed in October 2020 Contact me at customercare@playadelcarmen.com. With one gorgeous pool after another, you could easily spend your days here just swimming, relaxing, and taking epic photos. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,543 traveller reviews, 10,087 candid photos, and great deals for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Our team of Wedding Planners at PlayaDelCarmen.Com know this hotel inside out and can take all the stress out of your planning, so you can sit back, relax, and enjoy seeing your vision come to life. Our room wasn’t ready until around 5pm which wasn’t a big deal because they had a room to hold your luggage but it was frustrating. : Hotel Xcaret Mexico - See 6,543 traveller reviews, 9,395 photos, and cheap deals for Hotel Xcaret Mexico at Tripadvisor. Book here! wonders that are present in the local Yucatán peninsula. There are many options to get to the parks including a boat ride, shuttle, or bicycling which I thought was a fun touch. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The luxury continues every day with the Fuego. Food and beverages are included all day long. If you book through us I can send you a map and answer any of your other questions you may have while ensuring you get the best deal on room rates. It feels like a complete cultural experience carved out of limestone. The threat of seaweed this year (2019) has been particularly prominent in some vacationers minds. We did get in to Xin Gao for the teppanyaki, very fun. However we still had the trip of a lifetime while visiting all the parks that didn’t require advance notice and staying for a week (barely enough time to begin to experience all that XCARET had to offer.) The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Korean. The family club offers games and activities such as air hockey, billiards, ping pong, and more. Taxes and fees that are shown are estimates only. I really feel that I could spend another week they’re not exhausted all of the great places to relax, sit at the beach the lagoon the hammocks and all of the amazing restaurants. Book your suite now! Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. We often found ourselves lost trying to get back to our hotel room. Xcaret worked with local craftsmen from around Mexico to bring items into the room. We can’t wait to welcome you. Each of the massage rooms is totally unique and some even have a personal cenote in them. Let me know if you’d like a quote for one or both, from here I will pass your details on to our expert travel liaisons and they will be here to offer their honest advice and to make sure you choose the best hotel for you plus make sure you get all the perks and discounts you are entitled to. And Mercado, but again found our favorite experience with dinners at Fuego, with Marco and Julio. All in all, we appreciate the time you invested in sharing such thoughtful words, and we can't wait to have you back for the 4th time! We remembered the perks of the Fuego section, but vowed we would try new experiences this trip.....but ended up most breakfasts with David and his exceptional service, Spanish lessons, and tastes of Mexico that he had the Chef prepare for us! Each room resembled a cave but was warm and welcoming. For romantic dinners definitely check out Cuevas Restaurant as it looks particularly magical lit up with candles. Make the most of the included attraction – Xplor should definitely be high on your list. The resort is permeated by a luxurious but eco-friendly vibe and has been designed first and foremost with sustainability in mind. Beautiful, MUST visit hotel! It’s particularly desirable if you have children that are young, and not strong swimmers yet. But I'm glad we did. Warmly, Hotel Management Hotel Xcaret México, David and Cornelio were quite simply, mind-blowing. In addition to unlimited access to 7 of the Riviera Mayas top attractions on-site activities also include: At the resort, your children will also have access to the Xiiquillos Kids Club and the Xiipaal Teens Club. In the last month, the state of Quintana Roo has invested in major government cleanups so beaches are finally looking like their former glory and prevention methods are in place to stop it getting like that in future. The secondary beach with no waves and soft sand is great because it means you can relax without the fear of the little ones being swept away by a big wave. The only other area for improvement was the use of signage. For your reference all-inclusive food and drink when staying at the hotel is unlimited for you and your boyfriend. Xcaret is located about 6 miles south of from Playa del Carmen. We will have a teenager with us but we are still looking for a smaller resort. I do believe there’s only Xian Gao which has an additional fee of $125. We are so pleased to read that you enjoyed our breath-taking facilities, as well as our culinary offerings and the natural surroundings we are so fortunate to have. It means the world. ... Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. At the New Xcaret Hotel, there is a main beach on the ocean but there is also a secondary beach! Our best experience for gourmet food and stellar service has always been The Grand Velas, Mayan more so than PV’s or Cabo’s Can you comment/compare to the Grand Velas if you went there? Double the price, but perhaps on a similar scale? We look forward to welcoming you back to Hotel Xcaret México on many more occasions. All hail the NEW Xcaret Hotel! Located in Playa del Carmen, 3.7 mi from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico has a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. The architecture and details of the building, rooms, and lay out were amazing. I would be grateful for any advice you can have on the finest resort. Before we dig into whether you should stay at this hotel with your family I will state that this resort is pretty perfect for most people! My husband and I are looking to visiting the xcaret and I just have a couple of questions. So we, at PlayaDelCarmen.com, felt it necessary to review it. Does Hotel Xcaret Mexico offer any business services? It will certainly be a day to remember for you and your guests. What are some restaurants close to Hotel Xcaret Mexico? You can breathe easy at this hotel knowing that it has great beaches for its guests even when there is seaweed. At the new Xcaret hotel, you can truly savor and appreciate the local flavors of this beautiful and vibrant country. Yes, 3 meals a day will be available and much more if you like. The spacious suites at Hotel Xcaret Mexico are immersed in nature and fitted with deluxe ammenities. The beaches are unpredictably tainted with smelly green stuff. they took excellent care of my daughter and I. All the time we fell very safe and glad I didn't cancel our trip. Temperatures are checked at every restaurant, shoe sanitizing mats, and hand sanitizer stations were located throughout the resort. Travelers looking for an active resort experience will find their bliss at Hotel Xcaret Mexico. Hey Kailee, thanks for reaching out and reading the blog. The rest of the staff were very helpful and kind as well. Before I answer your questions it would be useful to know whether you plan on traveling with children as Case Fuego is adults-only and Velas is family-friendly? Our team’s opinion is that the higher level hotel is definitely the Grand Velas as their service is unrivaled. To make it feel more special be sure to watch your TV and the channel that features all the stories of the things made for your room. There are more places to choose from in the Playa del Carmen area. Yes, dry cleaning and laundry service are offered to guests. in Riviera Maya Hi Sarah! 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